As of last Friday, Lucid is doing well with the latest lucid air software update version 1.2.6. Nevertheless, there will be times when software updates end up bricking cars, just as can happen with smartphones and tablets.
In the case of one Air owner, The OTA update wasn’t kind to him. It was a surprise to the owner after 3-4 hours of waiting for the update to complete that he found an error message inside his Air sedan. “Software Update Failed – Vehicle May Not Be Drivable.” read the message.
According to the owner who posted about the experience on the Lucid Owners Forum, the car appeared to be totally dead at this point. There was a problem unlocking the doors, and the Lucid Air Software update showed 0% completed. Through the trunk, the owner was able to open the Air’s doors mechanically, which allowed him to access the interior.
Despite Lucid’s customer service hotline’s efforts, the company’s OTA team wasn’t able to resolve the issue. About an hour later, the “bricked” vehicle began to work again. As soon as the alarms were disarmed with the key fob, the doors were able to be unlocked. In spite of this, the error message continued to appear on the vehicle’s display.
However, this time, it seems the Lucid Air owner could put the vehicle into Drive and Reverse, so it may have been drivable. Lucid’s customer care department contacted the owner and said another software update would be attempted. However, this also failed, and the owner was notified that a mobile technician was being deployed to resolve the problem.
After some time, the Lucid Air software update error message disappeared. Although the vehicle failed its two software updates, it still charged overnight. After the software update failed, the error messages were only displayed on the vehicle’s mobile app. The owner was also able to drive the car.
It is important to note that despite the Lucid Air owner’s harrowing experience, bricked cars aren’t confined to Lucid. There have been times when software updates have also bricked Teslas, the most popular electric car on the market today.
Originally reported on by Teslarati
